We have two Suites, which are called Eydis and Hertha. The two Suites and are identical and both have an indoor double spa bath. The photographs on the Accommodation page on the website are made up of a compilation of both Suites.
Question: Is there a difference between the Suites?
Question: How do I contact you?
Our Reception is open every day during office hours and our telephone number to call is: 015394 36544. If you would like to email us, our address is: firstname.lastname@example.org
Question: How do I make a reservation?
To make your reservation please call the Lakes Lodges & Hawkshead Suites team on 015394 36544, or by using our online booking system on the Accommodation page. Once a booking has been confirmed an automated email confirmation will be sent directly to you and then we will send you a personal email confirmation during our office hours. We kindly ask for a 30% deposit to secure a booking with the remaining balance due in full 4 weeks before your arrival date. If a reservation is made when the arrival date is within 4 weeks we do kindly ask for payment in full to confirm.
Question: Where do I find prices and availability?
Our nightly rates for 2 people are:
- £275 Friday or Saturday
- £225 Sunday to Thursday
These prices are all year round, with the exception of Christmas and New Year.
Please see the availability calendar on the Accommodation page www.hawksheadsuites.co.uk/online-bookings/ for the full details and availability.
Question: What deposit is required?
We kindly request a 30% non-refundable deposit of the total cost, to secure your booking. If the arrival date is 4 weeks or less, of your booking, the balance will be payable in full, upon booking. On receipt of your deposit we will email your receipt and confirmation of booking. If you prefer, we can post this to you instead, on request.
Question: When is the final balance required?
The final balance for your reservation is due 4 weeks before your arrival date. Once received we will send your receipt and ‘Welcome Details’ with arrival information to you.
Question: Do you offer one night stays?
Yes, we are pleased to offer a one night stay or longer. There is no minimum stay requirement except during Christmas and New Year.
Question: What happens if I need to cancel my stay?
Our cancellation policy is that any monies received are non-transferable. If the arrival date is within four weeks we are unable to transfer a reservation to another date; we are also unable to refund deposit payments and balance payments, made within four weeks of arrival date.
However, we will always endeavour to help wherever possible, and if we are able to re-sell your booking, we will then transfer your deposit or balance payment, relative to the amount received for the re-sale, to another date for you. Please remember that a re-sale isn’t always guaranteed and we are not always able to re-arrange reservations.
We strongly advise that you take out a travel insurance or a holiday cancellation policy to cover the risk of having to cancel your holiday. We do not provide this service ourselves but there are lots of competitively priced policies available.
Question: What payment methods can I use?
We accept payment by debit or credit card (Visa and MasterCard only) over the telephone, through our online booking system or in person. There are no additional fees for debit card payments or credit card transactions. Alternatively, you can pay by direct bank transfer and we will be happy to supply our bank details during the booking process.
Question: Where are we located?
We are based in Hawkshead, just 4 miles from Ambleside, in the heart of the English Lake District. The suites are in the centre of the picturesque village with 4 Lakeland pubs, tearooms and local shops.
Question: Can I bring my pet?
No. We are very sorry but the suites are strictly no pets.
We do have pet friendly accommodation at our sister company, Lakes Lodges. Please see the website www.lakeslodges.com for more details or do call our reception on 015394 36544 if we can help at all.
Question: Are beds made up and towels provided?
Our prices include all bed linen, hand and bath towels. We also provide spa robes for use during your stay and complimentary slippers. We also provide daily housekeeping in the suites.
Question: Is there internet access in the suites?
Yes, there is complimentary Wi-Fi provided, the code is provided on arrival.
Question: Is there car parking?
Yes, private parking is provided outside your door.
Question: Are the suites suitable for less mobile or disabled guests?
The suites are penthouse accommodation and on the first floor accessed by one flight of stairs.
Question: Are the suites suitable for a romantic stay or honeymoon?
The suites sleep a maximum of 2 guests and are perfect for a romantic stay. They are beautifully furnished, with little extra touches and have an indoor double air spa bath. They are spacious, very luxurious and very private.
Question: What do I need to bring with me?
The suites are hotel style accommodation and are not self-catering, although there is a compact kitchen with refrigerator, microwave, kettle, toaster, coffee machine and small sink. All bedding and towels are provided and made ready for your arrival, for bookings of 2 or more nights we also offer daily housekeeping.
If you have anything in particular you require, please contact Reception before your arrival, by calling 015394 36544 or emailing us at email@example.com.
Question: What type of heating is there?
The suites are double glazed with full gas central heating and are very warm and comfortable. For extra cosy nights in, there is also a log burning stove. You will arrive to the fire laid ready to light and a basket of logs provided. Please note that logs only are to be burnt, no solid fuel or eco logs to be used at any time.
Question: Is there air-conditioning?
Yes, the suites have air conditioning.
Question: What time is check-in and check-out?
The suites are available to arrive between 2pm and 8pm, on the day of arrival. Departure is by 11am, at the latest please, on the day of departure. If your arrival time is going to be after 8pm, we kindly ask that you let us know in advance as our Reception will be closed.
Question: Are all Suites non-smoking?
Yes. The suites are strictly no smoking (which includes e-cigarettes and alike), including any outside areas where smoke may travel into the property.
Question: Is there an emergency contact to call during my stay?
Emergency contact details are provided on the email booking confirmation and also on arrival.
I booked this for my parents in law as a mini moon. They messaged as soon as they got there and said it was amazing, then again early evening to say they what an amazing time they were having. I asked my mother in law what she liked most and she said EVERYTHING! The bath, breakfast delivery in the morning, how clean it was, the village. They are going to book it again for next year they loved it that much. I feel a bit jealous I didn’t book it for myself. 😔😂 So overall from feedback from the mother in law. Amazing place, great views, hospitality. 5* place.
Fantastic suite, jacuzzi bath was amazing and very spacious, log burner great with pre-chopped wood provided, lots of little nice extra touches. Couldn’t have been happier and will definitely visit again!
Just wow!! We stayed to celebrate our wedding anniversary and we honestly couldn’t have asked for more. From the moment we arrived, we received a warm and friendly welcome and it was clear that nothing was too much trouble. The suite itself was amazing. Every single thing has been thought of to ensure guests have a relaxing, stress free stay. The extra touches make it even more special. We will definitely be returning 😊
Really great place, many special little touches that enhance your stay, great location….really close to hawkshead village, which is really nice too. Immaculate and the photos on the website do not do it justice!😁
Staying at Hawkshead Suites was one of the best experiences of my life. Great location, amenities and of course the place was cleaned and tidied-up every day to the maximum. The apartment had a very nice view and a beautifully designed interior. I would highly recommend this place if you’d be interested in a luxury experience that is good value for money.
Our second visit staying here and again didn’t disappoint. Every detail is amazing. The fridge full of drinks including beer and Prosecco, the little fruit hamper basket with a few chocolates in too & the breakfast basket in the morning is just lovely. Was here for valentines and it was perfect. We have stayed in both buildings (as there are two, but almost identical) the log burner is lovely especially when returning after a walk home from the village. Jacuzzi bath was amazing. All the staff are so friendly and helpful. The mirror comes out as a TV too which is fab. Couldn’t fault it. We also got a little bag when we left that had a bottle of water each, apple & chocolate! So lovely
Had a great night away here. Gorgeous apartment with open fire and indoor hot tub. Fridge stocked with goodies and the staff lovely. Excellent Location, right in the centre of Hawkshead! Will definitely be coming again!
Stayed here with my partner in April – we didn’t want to leave! This is a fairly pricey place so it’s something for special occasions, but it really is worth every penny. Lovely thick carpets, beautiful decor, mood lighting, huge comfy bed, smart TVs, log burner, fresh croissants and juice delivered in a basket every morning. Absolutely beautiful. It was the nicest place we have ever stayed. The village of Hawkshead is lovely too – it felt authentic than the much more “touristy” Ambleside (albeit still a lovely place), so I am glad we stayed there instead of in Ambleside itself – though it is still easily accessible.
Exactly as described with a few extra touches that made our stay unforgettable. The comfiest bed we’ve slept in made for a great nights sleep away from the children! Our expectations really were surpassed and we’ll definitely visit again soon.
Amazing place did not disappoint booked this stunning getaway for my parters 30th, the room was amazing the hosts were great too, already planning our next visit. This place really is the best around for luxury and privacy. Thank you x
Just returned from an overnight stay at the suites. They are absolutely stunning and every last detail has been thought of, from the welcome, to the tour around the suite to the extra little surprises left for you (won’t spoil it for you) XX in the morning the delivery of your breakfast was just the best finish to a wonderful and very relaxed stay XX we will definitely be returning 🥰 Thank you x
The most amazing night away for my boyfriends birthday. This accommodation was absolutely perfect, the attention to detail, including breakfast in our hamper was just lovely and very appreciated. We couldn’t recommend Hawkshead Suites more, thank you so much! We will be back!